By Zul Mamon, Pharmacist and MCCS Executive Committee Member
The General Pharmaceutical Council’s (GPhC) recent thematic review into the supply of cannabis-based products for medicinal use (CBPMs) has revealed an uncomfortable truth: seven years after legalisation, pharmacy practice in this sector remains inconsistent, fragmented, and in some cases unsafe.
As a pharmacist with over 40 years in the profession, including senior roles in medicines distribution, I believe this report is one of the most important regulatory interventions to emerge since CBPMs became legal in 2018.
This review exposes long-standing weaknesses that many of us working in this area have recognised for years, and it sets out changes that are now essential if CBPMs are to be supplied safely.
Below, we outline the core issues highlighted by the GPhC and why the Society supports the reforms proposed, as well as advocating for an additional recommendation.
What the GPhC found
The findings are clear. Inspection across 25 pharmacies revealed significant problems across governance, safety, training, and clinical oversight, exposing a “postcode lottery” of care, putting many patients at risk. Without better systems, clearer standards, and appropriate clinical information, pharmacists cannot discharge their responsibilities safely, and patients will continue to be put at risk.
Poor governance
The review identified widespread gaps in governance, including pharmacies operating without formal risk assessments for supplying unlicensed cannabis medicines. In online settings, these risks were amplified by a lack of oversight.
Safeguarding concerns
CBPM patients commonly live with complex and chronic health needs. Despite this, many pharmacies lacked appropriate safeguarding processes, audits, and staff training. In one case, a pharmacist issued a controlled drug to a patient with a known history of drug misuse.
Inconsistent competence
Training provision varied significantly. Some pharmacies relied on unverified or outdated materials. Others allowed unqualified staff to participate in the dispensing process.Fragmented and siloed care
One of the most serious findings was the absence of shared information between clinics and pharmacies. Many pharmacists were asked to dispense CBPMs without any access to patient records, making safe clinical checks impossible.
Real-world harm
These failures had real consequences for patients, including:
- Patients hospitalised due to delays
- Duplicate prescriptions supplied due to poor oversight
- Treatment interruptions leading to clinical deterioration
What needs to change: Three urgent reforms
The GPhC recommends three practical and urgent reforms needed to protect patients and build a reliable medical cannabis framework. These findings will inform a larger review by the Advisory Council on the Misuse of Drugs (ACMD). The Society fully supports these recommendations.
- Connect the System: Create shared data systems so that doctors, clinics, and pharmacists can communicate effectively and share information. This is essential for providing joined-up, safe care.
- Give Pharmacists the Full Picture: Grant all pharmacies, including private ones, access to patient records. This would allow them to conduct proper clinical checks and prevent harmful drug interactions.
- Strengthen Cross-Regulator Cooperation: All regulatory bodies must work together to enforce high standards consistently across the sector. A unified approach is the only way to ensure quality and safety for every patient.
A fourth reform the sector now needs: Specialist training and clear guidance for pharmacists
Alongside the GPhC’s three urgent reforms, there is a fourth requirement that must now be recognised: specialist education for pharmacists dispensing CBPMs.
Pharmacists are responsible for supplying unlicensed Schedule 2 cannabis medicines safely and lawfully. Yet there is no national training standard for this area of practice. This gap contributes directly to the inconsistencies highlighted in the GPhC review.
The Medical Cannabis Clinicians Society has already taken steps to address this and many pharmacists already rely on our guidance to navigate this fast-moving and often poorly defined area of practice.
In April 2025 we published Guidance for Pharmacists Dispensing CBPMs, developed specifically for pharmacy professionals. This detailed resource gives pharmacists the essential information they need, including:
- How CBPMs became legal and the regulatory framework governing them
- What CBPMs are, how they work, and the different product types
- Who can prescribe them and the checks pharmacists must carry out
- Safety considerations, side effects, and potential drug interactions
- Controlled drug requirements, prescription rules, import considerations, and dispensing workflows
- Practical guidance on record-keeping, prescription forms, and labelling
This guidance is already supporting pharmacists across the UK to build confidence, strengthen clinical checks, and ensure patients receive safe and consistent care.
To build on this foundation, the Society is developing a dedicated online training module for pharmacists, launching in December. This structured, CPD-aligned course will offer the practical, regulator-aligned training that is currently missing from the national landscape.
Together, the guidance and upcoming training form the pharmacy-standard pathway the sector urgently needs, and the fourth reform we believe should sit alongside those recommended by the GPhC.
A turning point for the sector
The UK’s medical cannabis system is at a turning point, and the GPhC review should act as a catalyst for long-overdue change. The evidence shows it is currently failing many of the vulnerable patients it was designed to help. As someone who has worked across community pharmacy, medicines distribution, and specialist practice, I believe these reforms, combined with clearer education and stronger professional support, can finally bring consistency, accountability, and safety to this area of care.
Patients deserve a system that is safe, consistent, and professionally robust. Pharmacists deserve the tools, information, and clinical access required to carry out their duties. And the wider sector needs coherent standards across all regulators and providers. The Society remains committed to supporting pharmacists to meet these expectations and to strengthening standards across the UK. The hope is that these findings will drive meaningful change, leading to a system that is not only legal but also safe, reliable, and effective for all.
Join the Society
If you are a pharmacist working with CBPMs, or seeking to build confidence and competence in this area, we invite you to join the Medical Cannabis Clinicians Society.
Membership provides access to guidance, training, expert commentary, and the UK’s largest peer network of medical cannabis professionals.


